United Family Healthcare

The cooperation between United Family Healthcare and 7RUNTO began in 2018. With the continuous expansion of United Family Healthcare's customer care center, employee retention and service quality have become major challenges. 7RUNTO provided the WFM scheduling system software that can improve employee comfort and maintain stable service quality. The system incorporates historical data, business data, holidays, emergencies, technological changes, personal factors, fairness factors, management factors and other elements into scheduling considerations to generate forecast data. It has played a good auxiliary role in the timely handling of special events, the reduction of employee turnover rate and efficient operation management.