SoYoung

In April 2021, due to business development, SoYoung's old system could no longer meet its growing and changing customer service management needs, and intelligent customer service had become a new focus. Through product demonstration and scheme comparison, SoYoung finally established cooperation with 7RUNTO. We provided a complete set of omnichannel intelligent call center system that can meet the customer's needs at both business and management levels. The system modules include CRM, work order, online customer service, knowledge base, quality inspection, intelligent robot, outbound call, report, etc., making the operation of the customer service center more convenient and efficient.